Answers on demand, within clear limits.
Most customer messages ask the same handful of questions: opening hours, services, location, availability and how to book. An AI chatbot handles those conversations instantly, qualifies serious enquiries and books appointments, while passing anything unusual to a person.
What is included
Website and WhatsApp chatOne intelligent chat assistant across your website and WhatsApp.
FAQs, qualification and bookingHandles common questions, qualifies leads and books appointments where appropriate.
Trained on your businessCustom trained on your services, policies, hours and approved answers, and updated as the business changes.
Monthly performance reportConversations handled, leads qualified, bookings made and questions that needed a person.
Governance
The chatbot should not invent answers or make commitments outside its authority. Escalation paths, approved knowledge and conversation review are part of every build.
Who it is for
- Businesses that receive the same questions every day.
- Teams that lose enquiries after hours.
- Businesses ready to add booking or lead qualification to an existing website.
Need phone coverage as well? See the AI receptionist.
A good chatbot knows what it knows, and knows when to hand over.