Service

The Automation Audit

A clear view of what to automate, what to leave alone and what should happen first.

A decision tool, not a sales device.

The Automation Audit is a focused review of how work moves through the business. It identifies where enquiries are lost, where staff repeat avoidable tasks and where delays reduce customer confidence or revenue.

The output is a practical implementation sequence. You can use it with Oravon, an internal team or another provider.

Good automation starts with an accurate picture of the current operation.

What you receive

Current-state process mapA clear visual record of how enquiries, appointments, follow-up and handoffs work today.
Revenue-leak analysisWhere slow response, missed follow-up and avoidable administration create measurable exposure.
Ranked opportunity matrixEach opportunity scored by value, effort, risk and operational readiness.
90-day action planA sequenced roadmap with recommended owners, platforms and next decisions.

How the week works

Day one begins with structured discovery. We interview the people closest to the work, review the tools already in use and trace real customer scenarios. The middle of the week is used to model opportunities and test assumptions. The final session presents the findings in plain language and confirms the recommended sequence.

Who it is for

  • Businesses that know time is being lost but are not certain where to begin.
  • Teams considering AI or automation and needing an independent business case.
  • Owners who want a plan before approving technology spend.
  • Operations where enquiries, scheduling or follow-up depend heavily on manual work.

When it is not the right step

The Audit is not necessary when the problem, process and required system are already fully defined. In that case, a direct implementation scoping session may be more efficient.

Start with the operational problem.

Bring the process that keeps failing, slowing down or depending on memory.